Privacy Policy

Aci365's Privacy Policy — Your information is completely safe with us

Aci365 places the highest priority on protecting your personal information. This Privacy Policy explains how your data is collected, used, and stored.

Last Updated: January 2026
SSL Encryption Protected
Your Data Is Never Sold to Third Parties

Your Privacy Our Responsibility

Aci365 is a trusted online gaming platform in Bangladesh where member privacy is our top priority. This Privacy Policy explains what information we collect when you use aci365, how it is used, and the steps we take to keep your data safe. By using our platform, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That is why this policy is written in plain, straightforward language — no complex legal jargon — so you can clearly understand what aci365 does with your personal information.

Important: aci365 never sells your personal information to third parties. Your data is used solely to provide services and ensure security.

1. What Information We Collect

Aci365 collects various types of information to deliver its services. This data falls into two main categories — what you provide directly, and what is collected automatically as you use the platform.

Type of Data How It Is Collected Why It Is Needed
Name & Identity At the Time of Registration For account verification
Email Address At the Time of Registration For Communication & Security
Phone Number On Profile Updates For Two-Factor Authentication
Date of Birth At the Time of Registration To Verify Age (18+)
Payment Information At the Time of Transaction For deposit and withdrawal processing
IP Address & Device Information Automatically For Security & Fraud Prevention
Gaming Activity Logs Automatically To Improve Our Services

We never directly store unnecessary sensitive data such as national ID numbers. Documents required for KYC verification are held exclusively in encrypted systems.

2. How Your Information Is Used

Aci365 uses your data solely for specific, defined purposes. We never use your information for anything else without your consent.

  • For account creation and management — to keep your profile active and secure.
  • For payment processing — to securely complete deposits and withdrawals.
  • To provide customer support — to resolve your issues quickly.
  • To ensure security — preventing fraud and unauthorized access.
  • To send promotions and bonus offers — only with your consent.
  • To fulfill legal obligations — as required by regulatory authorities.
  • To improve the platform — and enhance the overall user experience.

3. When Your Information Is Shared

Aci365 does not share your information with third parties — though there are limited circumstances where this becomes unavoidable. We are fully transparent about those situations:

  • Payment Processors: Only the minimum required information is shared with approved payment gateways to process deposits and withdrawals.
  • KYC Verification Service: Limited data may be shared with approved verification services to confirm your identity.
  • Legal Authorities: We may be required to share information with relevant authorities under court orders or legal obligations.
  • Business Partners: Game providers can see gameplay data — but they do not have access to your personal identity.

Aci365 never sells or shares your information with advertising companies, data brokers, or marketing agencies.

4. How We Protect Your Information

Aci365 follows the highest industry security standards to protect your data. Our technical and organizational safeguards are continuously updated.

  • 256-bit SSL Encryption: All data transmissions are secured with industry-standard TLS/SSL technology.
  • Encrypted Storage: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional security layer for accessing your account.
  • Continuous Monitoring: Our 24/7 security team monitors for suspicious activity.
  • Limited Access Policy: Only authorized staff can access data on a need-to-know basis.
  • Regular Security Audits: Regular security audits conducted by independent third parties.

5. Cookies & Tracking Technologies

Aci365 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that make future visits smoother and more personalized.

  • Essential Cookies: For login sessions and security — these cannot be disabled.
  • Functional Cookies: Remembers your preferences and language settings.
  • Analytics Cookies: To understand platform usage — anonymized data only.
  • Marketing Cookies: Personalized offers are shown only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform features.

6. Your Rights

As an aci365 member, you have full control over your own data. We guarantee the following rights:

  • Right to Know: Contact us if you'd like to know what information we hold about you.
  • Right to Rectification: The right to correct any inaccurate information we hold about you.
  • Right to Erasure: Request deletion of your account and data, subject to applicable conditions.
  • Right to Portability: The right to receive a copy of your data in a machine-readable format.
  • Right to Object: The right to opt out of marketing communications.
  • Right to Restriction: Request to restrict the processing of your data in certain circumstances.

To exercise any of these rights [email protected] Send us an email and we will respond within 7 business days.

7. How Long We Retain Your Information

Aci365 retains your data only for as long as necessary. Relevant information is kept while your account remains active. After account closure, certain data may be retained for a defined period due to legal obligations — typically up to 5 years.

Transaction and financial records are retained long-term in accordance with regulatory requirements. Marketing data is deleted as soon as you opt out.

8. Protection of Minors' Information

Aci365 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and additional verification may be requested in cases of doubt.

If we become aware that a minor has registered by mistake, the account will be closed immediately and all associated data will be permanently deleted.

9. Policy Updates

Aci365 may update this Privacy Policy from time to time. For significant changes, we will notify you by email and display a notice on the platform. The date of the latest update will always appear at the top of the policy. Continued use of the platform after any update constitutes your acceptance of the revised policy.

About Privacy FAQ

Never. aci365 does not sell your personal data to any third party. Your information is used solely to provide services, ensure security, and meet legal obligations.

Yes, you can request account deletion by contacting our support team. However, we are legally and regulatorily obligated to retain certain information for a specified period.

Yes, completely safe. All payment information is protected with 256-bit SSL encryption. aci365 does not directly store any card or bank details — only authorized payment processors handle this information.

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in your Profile Settings. You can also opt out by emailing our support team.

aci365 only collects approximate location data derived from IP addresses — strictly for security and fraud prevention purposes. We do not track GPS or real-time precise location.
Use a strong password that includes letters, numbers, and symbols.
Keep Two-Factor Authentication (2FA) enabled.
Avoid logging in over public Wi-Fi.
Never share your login credentials with anyone.
Log out after each session.
Report any suspicious activity to our support team immediately.

Protecting Your Data 6 Guarantees

Aci365's privacy protections — so you can play with complete peace of mind.

End-to-End Encryption

Every data transfer is secured with 256-bit TLS/SSL encryption. No information can be accessed without authorization.

KYC Verification Security

Documents submitted for identity verification are stored in a fully encrypted system and can only be accessed by authorized personnel.

Sale of Data Is Strictly Prohibited

Aci365 never sells your data to advertisers or data brokers. This is an unwavering policy.

Regular Security Audits

Independent third-party security experts regularly test our systems and identify vulnerabilities.

Your Control

You can manage your data, notification preferences, and cookie settings at any time from your Profile Settings.

Quick Support

Our dedicated team responds to all privacy-related requests within 7 business days.


Trust Us, With Peace of Mind Play

Your privacy is fully protected at aci365. Join now and enjoy the best online gaming experience in Bangladesh.

Register Now Log In Responsible Gaming
SSL Secured
No Data Sales
In Your Control
18+

বাংলা