Aci365 places the highest priority on protecting your personal information. This Privacy Policy explains how your data is collected, used, and stored.
Aci365 is a trusted online gaming platform in Bangladesh where member privacy is our top priority. This Privacy Policy explains what information we collect when you use aci365, how it is used, and the steps we take to keep your data safe. By using our platform, you agree to this Privacy Policy.
We believe transparency is the foundation of trust. That is why this policy is written in plain, straightforward language — no complex legal jargon — so you can clearly understand what aci365 does with your personal information.
Important: aci365 never sells your personal information to third parties. Your data is used solely to provide services and ensure security.
Aci365 collects various types of information to deliver its services. This data falls into two main categories — what you provide directly, and what is collected automatically as you use the platform.
| Type of Data | How It Is Collected | Why It Is Needed |
|---|---|---|
| Name & Identity | At the Time of Registration | For account verification |
| Email Address | At the Time of Registration | For Communication & Security |
| Phone Number | On Profile Updates | For Two-Factor Authentication |
| Date of Birth | At the Time of Registration | To Verify Age (18+) |
| Payment Information | At the Time of Transaction | For deposit and withdrawal processing |
| IP Address & Device Information | Automatically | For Security & Fraud Prevention |
| Gaming Activity Logs | Automatically | To Improve Our Services |
We never directly store unnecessary sensitive data such as national ID numbers. Documents required for KYC verification are held exclusively in encrypted systems.
Aci365 uses your data solely for specific, defined purposes. We never use your information for anything else without your consent.
Aci365 does not share your information with third parties — though there are limited circumstances where this becomes unavoidable. We are fully transparent about those situations:
Aci365 never sells or shares your information with advertising companies, data brokers, or marketing agencies.
Aci365 follows the highest industry security standards to protect your data. Our technical and organizational safeguards are continuously updated.
Aci365 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that make future visits smoother and more personalized.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain platform features.
As an aci365 member, you have full control over your own data. We guarantee the following rights:
To exercise any of these rights [email protected] Send us an email and we will respond within 7 business days.
Aci365 retains your data only for as long as necessary. Relevant information is kept while your account remains active. After account closure, certain data may be retained for a defined period due to legal obligations — typically up to 5 years.
Transaction and financial records are retained long-term in accordance with regulatory requirements. Marketing data is deleted as soon as you opt out.
Aci365 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and additional verification may be requested in cases of doubt.
If we become aware that a minor has registered by mistake, the account will be closed immediately and all associated data will be permanently deleted.
Aci365 may update this Privacy Policy from time to time. For significant changes, we will notify you by email and display a notice on the platform. The date of the latest update will always appear at the top of the policy. Continued use of the platform after any update constitutes your acceptance of the revised policy.
Aci365's privacy protections — so you can play with complete peace of mind.
Every data transfer is secured with 256-bit TLS/SSL encryption. No information can be accessed without authorization.
Documents submitted for identity verification are stored in a fully encrypted system and can only be accessed by authorized personnel.
Aci365 never sells your data to advertisers or data brokers. This is an unwavering policy.
Independent third-party security experts regularly test our systems and identify vulnerabilities.
You can manage your data, notification preferences, and cookie settings at any time from your Profile Settings.
Our dedicated team responds to all privacy-related requests within 7 business days.