Aci365 believes gaming should be a form of entertainment — not a habit or dependency. We place the highest importance on every player's mental and financial well-being, and we are committed to fostering a culture of responsible play.
Our goal is for every player to enjoy gaming happily, safely, and responsibly.
Responsible Gaming means enjoying gaming in a way where you maintain full control over your time, money, and emotions. At aci365, our goal is purely entertainment — never to cause financial strain or emotional distress.
Millions of people in Bangladesh enjoy online gaming every day. Most treat it as a healthy form of entertainment. For some, however, excessive play can become a problem — negatively affecting family relationships, financial stability, and mental well-being.
At aci365, building a responsible gaming culture is not just an obligation — it is our commitment. That is why we have developed a range of tools, limits, and support measures to help keep every player safe.
Keep in mind: Gaming is a form of entertainment, not a source of income. Winning and losing are both part of the experience — just play within your own limits.
If you or someone you know shows any of the signs below, it may indicate problematic gaming behavior. Seeking help early is always the wisest move.
Aci365 gives every player full control over their gaming experience with the tools below. You can access them anytime from your account settings.
| Tools | Description | Effective Period |
|---|---|---|
| Deposit Limit | Set a maximum daily, weekly, or monthly deposit limit | Instant |
| Loss Limit | Set a maximum loss limit for any given period | Instant |
| Session Time Limit | Set a time limit on how long you can play in a single session | 24 Hours |
| Cooldown Break | Temporarily suspend your account for 1, 7, 30, or 90 days | 24 Hours |
| Self-Exclusion | Option to close your account from 6 months up to permanently | 72 Hours |
| Reality Check | Periodic reminders showing a summary of your gaming time and spending | Instant |
The questions below will help you review your gaming habits. If you answer "Yes" to more than 3, please reach out to our support team.
If 3 or more of your answers are "Yes", please reach out to our support team. Seeking help is not a sign of weakness — it takes real courage.
If you feel you need a break from gaming, use aci365's self-exclusion feature. It is a fully voluntary service that lets you deactivate your account for a set period or permanently.
During self-exclusion, no new deposits or bets can be placed on your account. To reactivate once the period ends, please contact support.
Aci365 strictly prohibits account registration for anyone under 18. Age verification is mandatory at sign-up, and additional identity checks may be requested in suspicious cases.
If you have young family members at home, take the following steps:
If a minor registers by mistake, their account will be closed immediately and all deposited funds will be returned.
Responsible gaming does not mean giving up gaming entirely — it means enjoying it the right way. Follow the tips below to keep gaming fun at all times.
We are more than just a gaming platform — we are your partner in safe gaming.
Deposit limits, loss limits, session time — you set them all yourself, no restrictions.
Whatever the issue, our experienced support team is here for you at any time — day or night.
Keeps you informed with periodic summaries of your gaming time and spending.
A strict KYC process prevents minors and fraud, with every account fully verified.
Temporarily or permanently close your account in just a few steps — no hassle involved.
Your personal and financial information is protected with the highest level of encryption technology.